Shop FAQ

At this time I only ship to the United States.

However, I do have international customers. They utilize companies known as freight forwarders. Different companies serve different countries. So you'll have to do a little bit of research to find a freight forwarder that works for your country.

Shipping is a flat rate of $5.95 no matter what you order.

All figures should be considered used. This means:

  • Figures may have scuffs and scratches from ordinary use
  • Figures may show slight signs of wear (i.e. faded or chipped paint)

However

  • All figures are guaranteed to work in the game
  • All figures have been tested
  • All figures have been reset to their factory settings
    • This includes Creation Crystals, but not Traps

Not always. (But it will typically be close.)

Many of the images used on this site are stock images or digital renderings.

Colors may vary slightly on each figure.

It should be noted that many Traps and figures holding Traptanium weapons experienced a loss of color in later production runs. This is not typically sun damage. This is simply how they came from the factory and how they were sold in stores.

If you want to get a preview of the items before they are added to the SCL Shop, feel free to check out my Skylanders Unboxing Live Streams on the SCL YouTube Channel. Be sure to subscribe to the channel and turn on notifications so you can catch all the latest additions!

All orders are shipped via USPS. You will receive a tracking number to follow the progress of your order.

All orders are shipped in boxes. I do not ship in padded mailers or other envelopes. I want your purchase to arrive in the same condition that it was sent.

After you place an order, you should immediately receive an email confirming that your order was received.

Then within 48 hours (typically 24 hours) your order will be packaged up. Once it is packaged you will receive a second email containing your tracking information.

NOTE: If you do not receive one or both of these emails, please check your Spam folder. Also please consider adding matt@skylanderscharacterlist.com to your safe email list so future emails appear in your inbox.

Once your package is shipped, the timing is out of my control.

However, most packages are delivered within 2-5 business days (assuming there are no delays). The average package arrives in 3 days.

Auction FAQ

Yes. Auction items are also subject to the $5.95 shipping charge.

You will have 3 days to pay for your item after the auction ends.

If you have not paid by the end of the three day period, your bid will be deleted and the item may be re-listed in a future auction.

Yes. Just make sure to add all the auction items you won to your cart before proceeding to the checkout.

If you're having trouble or make a mistake, please send me a DM or email me.

Yes. When you win an auction, the auction item will be added to your cart. Then before you pay for your order you'll have a chance to add more items to your cart from the shop.

This is a great way to save on shipping costs.

No. Allowing VIPs to apply their discount to auction items would give them an unfair advantage in the bidding process. The VIP discount only applies to items purchased directly from the SCL Shop.

When you place a bid, that is your maximum bid. The system will automatically bid for you (as needed) up to your maximum bid.

For example:

If the minimum bid is $1 and you (Bidder #1) place a maximum bid of $10, you will initially be winning the auction with a bid of $1.

Later if another bidder (Bidder #2) places a maximum bid of $5, the system will start bidding for you.

Bidder #2 will automatically be outbid and you (Bidder #1) will now be winning the item with a bid of $5.50.

This should be similar to what you see with other auction systems like eBay.

SCL Auctions utilizes an anti-sniper technology known as a “soft close auction”.

Specifically this means, if anyone places a bid within the final minute of an auction, another minute will be added to the timer.

When this happens you will see a message that says “This auction is in overtime” on the item's auction page.